It is important to communicate regularly and effectively with suppliers to ensure that mining practices remain sustainable and operate in the best interest of the public.
There needs to be a shared understanding between the business and the supplier. Here are some key elements that can be used to identify features of sustainable mining practices.
Sustainable Technology Trends
A supplier needs to be in tune with what customers are looking for in terms of sustainability. This means mining companies need to have a good idea about the latest trends and innovations in the sector.
There needs to be some measure of quality control – where new products are introduced, and the target market is approached to discuss the role or necessity of the product. The latest technology trends may not necessarily be the most sustainable solution for the industry.
Mining Industry Experience
Suppliers with more industry experience are likelier to form lasting bonds with clients. Industry experience tells a business about the changing demand for products and services. This may require research to ensure that their products remain relevant and sustainable.
Mining companies that are fresh players in the market will need to acquire the necessary experience in the industry over time. This will involve making many mistakes and communicating these mistakes to avoid suffering huge losses.
Credibility Check of Practices
There needs to be a strong focus on doing business sustainably. If the supplier makes a mistake or breaks environmental laws, it will reflect badly on the business. Mining businesses need to ensure that all relevant licences and registration are acquired.
Client Relations and Reviews
It all comes down to how clients perceive the brand. If there is just one issue with a product or service, an unhappy customer may convince others not to invest in the relevant business.
It is up to a reliable customer service department to rectify the situation and see that a solution is found promptly. Eco-friendly practices are always noticed by the public, and clients will always return after successful collaboration.
Not all organisations adhere to sustainable practices, but devoted organisations have been seen to develop more reliable, stronger, and more profitable relationships. Make sure the foundation for a mining business relationship is set from the start.
For more great tips and advice concerning sustainable mining practices, contact Camborne School of Mines for more details.